Hosting & infrastructure
Regionalized for EU operations.
Compute
Firebase Functions — Europe West (europe-west).
Storage
Firebase Storage — Europe West (europe-west).
Authentication
Firebase Auth — corporate email login only (domain allowlist).
What we handle
We aim to minimize sensitive data and keep customers in control.
Account data
Name, business email, role, tenant metadata.
Case metadata
Event type, timestamps, risk tier, reviewer notes.
Customer documents
Optional; controlled by customer policy and workflow.
Core controls
High-level controls most reviewers require.
Logging, audit, and retention
Evidence-first with a defensible trail.
Audit trail
Case create/edit, uploads, approvals, and key actions with timestamps.
Retention
Configurable retention. Deleted data removed from active systems and ages out from backups per schedule.
Monitoring
Placeholder_Monitoring (alerts on errors/unusual patterns).
Subprocessors
Core subprocessors and customer-authorized integrations.
Incident response
Clear process and timely notification.